Our Story

Our Story

Our Shop is Your Shop

It all started with a dream over 35 years ago: to build a world-class auto repair shop brand that will always put its customer's needs before anything else. This commitment carries on way beyond the cars we service everyday. Our shop brand is built on the core values of trust, fairness, and transparency.

Foreign Affairs Auto was founded in 1982 by husband and wife, Frank and Gloria Ortiz. Our humble beginnings started in single-bay repair shop deep inside an industrial warehouse district. Frank performed the repairs while Gloria attended our customers. Over the last three decades, Foreign Affairs Auto has genuinely become one of South Florida's most respected auto repair shops. We have continued to invest and expand our operations in order to service most European automobile makes such as BMW, Mercedes-Benz, Audi, and Porsche.

Today, our continued focus remains you - our customer. The day-to-day operations are run by Frank & Gloria's son, Jonathan Ortiz. He is joined by a talented team of managers, technicians, and service staff.


We recently unveiled our new company logo to further emphasize our commitment to You & Your European Car. We sought to find a unique symbol that strongly represented what we stand for as an auto repair company.

Our new logo contains a Bison in abstract. The American Bison inspires a message of trustworthiness and symbolized stability, strength, consistency, and confidence. Foreign Affairs Auto believe we proudly represent and offer our customers all of these special qualities through our automotive services.

Our History

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see history

The Begining

The cornerstone of Foreign Affairs has been fundamentally laid down by founders, Frank and Gloria Ortiz. A Hand painted sign marks the beginning of our dedication to you.

Lake Worth

The tiny office on the left was our first location in Lake Worth, Florida.

Our Story - Year 1985

Warehouse District, West Palm Beach

In 1985, Foreign Affairs Auto moved its service facility to a light industrial district near Downtown West Palm Beach

Our Story - Year 1989

West Palm Beach, Florida

In 1989, we realized the need to relocate to a larger facility. Shortly after, Foreign Affairs Auto found its new home in the heart of West Palm Beach Florida.

16th Anniversary

Celebrating its 16th anniversary, Foreign Affairs Auto purchased a beautiful piece of real estate on Military Trail in West Palm Beach to further accommodate its customers and offer its highlinesales and service.

2004 Renovations

Foreign Affairs Auto completely revamped the indoor showroom and customer waiting rooms to better service their clients.

Pre-Owned Sales Department

In early 2008, Foreign Affairs officially launched its Pre-Owned Sales Department inspired by the vision of being able to provide for our clients throughout all stages of the automobile ownership experience.

Our Story - Year 2014 #1Our Story - Year 2014 #2

32 years in business

We continue to reinvest in our dealership to always provide our clients the perfect place to service their luxury car.

Our Story - Year 2017 #1Our Story - Year 2017 #2

Foreign Affairs Staff

Foreign Affairs Auto staff photo after the unveiling of our Logo Rebranding.

As a family-owned business, our goal is to always provide our clients with the absolute best customer service.

See our 5-star rating reviews!

family

Confidence commands its own category and we are experts in the industry. Confidence is why we have been in business for over 35 years and why we back up our repairs with our industry leading 2 Year/Unlimited Mileage Workmanship Guarantee.

You will never want to service your European car anywhere else.

confidence

Experience our transparent and customer-focused service approach that differentiates us from our competitors.
* No cheesy up-sells like the dealer.
* No grimey mess like the usual mechanic shop.
* No unnecessary work, ever.

Just awesome people, great service and precise repairs. Trust is our number on priority.

trust

From our award-winning customer service to our 5 star reviews, you know you will receive top quality service at Foreign Affairs.

quality