Our Story | Foreign Affairs Auto

Our Shop is Your Shop

It all started with a dream over 36 years ago: to build a world-class auto repair shop brand that will always put its customer's needs before anything else. This commitment carries on way beyond the cars we service everyday. Our shop brand is built on the core values of trust, fairness, and transparency.

Foreign Affairs Auto was founded in 1982 by husband and wife, Frank and Gloria Ortiz. Our humble beginnings started in single-bay repair shop deep inside an industrial warehouse district. Frank performed the repairs while Gloria attended our customers. Over the last three decades, Foreign Affairs Auto has genuinely become one of South Florida's most respected auto repair shops. We have continued to invest and expand our operations in order to service most European automobile makes such as BMW, Mercedes-Benz, Audi, and Porsche.

Today, our continued focus remains you - our customer. The day-to-day operations are run by Frank & Gloria's son, Jonathan Ortiz. He is joined by a talented team of managers, technicians, and service staff.


We recently unveiled our new company logo to further emphasize our commitment to You & Your European Car. We sought to find a unique symbol that strongly represented what we stand for as an auto repair company.

Our new logo contains a Bison in abstract. The American Bison inspires a message of trustworthiness and symbolized stability, strength, consistency, and confidence. Foreign Affairs Auto believe we proudly represent and offer our customers all of these special qualities through our automotive services.

Our History

Click year to
see history

1982

1983

1985

Our Story - Year 1985

1989

Our Story - Year 1989

West Palm Beach, Florida

1998

2004

2008

2014

Our Story - Year 2014 #1Our Story - Year 2014 #2

2017

Our Story - Year 2017 #1Our Story - Year 2017 #2

As a family-owned business, our goal is to always provide our clients with the absolute best customer service.

See our 5-star rating reviews!

family

Confidence commands its own category and we are experts in the industry. Confidence is why we have been in business for over 35 years and why we back up our repairs with our industry leading 2 Year/Unlimited Mileage Workmanship Guarantee.

You will never want to service your European car anywhere else.

confidence

Experience our transparent and customer-focused service approach that differentiates us from our competitors.
* No cheesy up-sells like the dealer.
* No grimey mess like the usual mechanic shop.
* No unnecessary work, ever.

Just awesome people, great service and precise repairs. Trust is our number on priority.

trust

From our award-winning customer service to our 5 star reviews, you know you will receive top quality service at Foreign Affairs.

quality

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