OUR TRULY COMMITTED WARRANTY
At Foreign Affairs Auto, we pride ourselves on delivering our award-winning customer service experience. We are truly committed to you and your European car, and our warranty is no exception. We want you to trust that when we repair your vehicle, we will do so thoroughly and accurately the first time around. If you need auto repair services in West Palm Beach, FL, visit Foreign Affairs Auto Service Center and have your repairs covered!
The last thing we want for you is to spend money on a repair more than once because something isn’t right. At Foreign Affairs Auto, we view our commitment as a promise to you – if you decide to repair your European car with us, we promise to stand behind our work with a 3-year or 36,000 miles Nationwide Warranty, effective January 1, 2020. The Foreign Affairs Truly Committed Warranty is a limited warranty on new components and their installation against manufacturer craft and materials defects.
We are truly committed to you and your European car at Foreign Affairs Auto Service Center! Please contact us with any questions or concerns so that we can help ensure your vehicle repairs are covered with our committed warranty. Call us today at (561) 220-5549 for your auto repair services in West Palm Beach, FL!
Warranty Coverage Details
Normal operational wear, excessive or abusive use, performance modifications, and commercial use are not covered under this warranty. Any limitations and exclusions detailed in your specific repair invoice are in addition to the following and take precedence over the General Terms, Limitations, and Exclusions.
Eligible Repairs and Services
- Air conditioning, heating, and climate control systems
- Engine cooling system(s)
- Engine performance, drivability services, and repairs
- Emission control system(s)
- Fuel system(s)
- Electronic engine management system and other on-board computer systems (engine, body, brake, and suspension computers)
- Cruise control systems
- Brake system(s)
- Starting and charging systems
- Electrical system(s)
- Exhaust system(s)
- Ignition system(s)
- Steering/suspension systems
- Wheel bearings
- CV Joints, half-shafts, and drive shafts
- Other minor repairs
Services Not Covered By This Warranty
- Any internal repairs or replacement of internal components or replacement of engine assembly.
- Automatic transmissions – Any internal repair or component replacement requiring the automatic transmission or transaxle removal from the vehicle or disassembly of the same.
- Manual transmissions – Any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
- Clutches – Clutch component or assembly repair or replacement.
- Any repair or component replacement requires removing internally lubricated components or replacing the drive axle / differential assembly.
- Body, paint, molding repairs
- Drive axle / differential assembly
- Transmission, transaxles
- Commercial vehicles
- Preventative maintenance services
- Normal wear and tear
- Rebuilt or remanufactured parts
- Used or salvaged parts
- Batteries
- Engine
- Tires
Parts Subject to Limitations
The following parts are subject to limitations, either reducing time and mileage parameters of the warranty or voiding all stated and implied warranties for approved parts. Labor reimbursement is not eligible.
- Junkyard/salvage or used parts are any part installed and utilized by any other vehicle, licensed or not.
- Rebuilt parts are any parts disassembled or reassembled with the intent to repair or refurbish or any parts produced by a commercially non-recognized industry “remanufacturer.”
- Remanufactured engines, transmissions, differentials, and transfer cases are warranted only by the remanufacturer. All warranty conditions and coverages are limited to those specified by the remanufacturer and are not included in our warranty.
Customer-supplied parts are void of all written, promised, and implied warranties, including but not limited to the warranty. Labor reimbursement resulting from the failure of any such part and any damage related to or caused by the installed customer-supplied part is not eligible for warranty coverage. All customer-supplied parts may be installed on an as-is basis, subject to a higher published installation labor rate, and/or at the discretion of the individual Foreign Affairs Auto location.
Third-Party Warranty Providers
Foreign Affairs Auto may utilize a third-party warranty provider for repairs beyond 25 miles** from the originating repair facility. Authorization from this third-party provider must be obtained before Warranty repairs are approved or initiated.***
*Warranty Coverage will not exceed the dollar amount of the original repair.
**If you would like to submit a warranty claim for warranty work provided by a third-party warranty provider (outside our 25 mi service area), please call the toll-free claims service number: (866)588-0728.
***All warranty services must be authorized by Foreign Affair Auto in advance. Repairs performed without prior authorization will not be eligible for coverage or reimbursement under this warranty.